Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in my day that could have been filled by another client. As such, I require 48 hours notice for any cancellations or changes to your appointment.

Clients that provide less than 48 hours notice will incur a 50% cancellation fee of the treatment price.

Clients that provide less than 24 hours notice will be charged the full treatment price.

Clients that miss their appointment / no show will need to pay the full treatment price. No future appointments will be able to be booked until the full treatment price of the missed appointment is made.

In the unlikely event that I am able to fill the appointment at short notice, I may waive the fee. This is entirely at my discretion.